All sales are final. Exchanges can be requested and are granted on a case by case basis. Buyer is responsible for all return shipping costs. Customized items cannot be exchanged or returned.

Items are all sent via USPS first-class package. Please allow 1-2 business days for processing before items ship.

Nearly every item sold in Shop VMW can be customized or personalized. Please reach out if you see something you're interested in tweaking to fit your style and preferences.